Return Policy
At RANGORA, your satisfaction matters. If you are not completely happy with your purchase, our Return Policy is here to help.
1. Return Window
You may request a return within 7 days of receiving your order. To be eligible, items must be unused, unwashed, and returned with all original tags and packaging intact.
2. Items That Cannot Be Returned
- Innerwear, lingerie and similar hygiene-sensitive items (for health and safety reasons)
- Cosmetics and fragrances once opened or used
- Items marked as "Final Sale" or "Non-Returnable" on the product page
- Products damaged due to misuse or normal wear
3. How to Request a Return
- Log in to your account and go to your order history, or contact us at support@rangorafashion.com.
- Select the item(s) you wish to return and the reason.
- Our team will confirm your request and share the next steps.
4. Refunds
Once we receive and inspect your returned item, we will notify you of the approval status. Approved refunds are processed to your original payment method (or as store credit for Cash on Delivery orders) within 7–10 business days.
5. Exchanges
Need a different size or colour? Where stock allows, we are happy to arrange an exchange. Contact us and we will guide you through the process.
6. Damaged or Wrong Items
If you receive a damaged, defective or incorrect item, please contact us within 48 hours of delivery with photos, and we will make it right at no extra cost to you.
7. Contact Us
For any return-related queries, email us at support@rangorafashion.com.
