Support Policy

We want every RANGORA experience to be a great one. Our support team is here to help you before, during and after your purchase.

1. How to Reach Us

• Email: support@rangorafashion.com
• Address: B-108, Shantiniketan Business Center, Gangotri Circle, Ahmedabad, Gujarat 382350, India

2. Support Hours

Our support team is available Monday to Saturday, 10:00 AM to 7:00 PM IST. We aim to respond to all queries within 24–48 working hours.

3. What We Can Help With

• Questions about products, sizing and availability
• Order status, tracking and delivery updates
• Returns, exchanges and refunds
• Payment and account-related queries
• Feedback and complaints

4. Order Tracking

Once your order ships, you will receive tracking details by email. You can also track your order anytime from the "Track Order" section of your account.

5. Our Commitment

We are committed to resolving your concerns fairly and promptly. If you are ever unhappy with our service, let us know and we will do our best to put it right.

6. Contact Us

Reach out anytime at support@rangorafashion.com — we would love to hear from you.